At Picalitz, we are committed to protecting the privacy and confidentiality of our clients’ personal information. Information we receive from our clients, used and disclosed in accordance with the terms of this Privacy Statement.
Information We Collect
We gather information, such as your name, email address, phone number, and payment information, that is required to deliver our photo retouching services. We don’t gather any further personal data about you..
How We Use Your Information
We use your information to provide our clipping path services and to communicate with you about your account and our services. We may also use your information for marketing purposes, such as sending you promotional materials about our services. You can stop receiving promotional emails from us at any time if you don’t want to.
Disclosure of Your Information
We do not disclose your information to any third-party service providers unless required by law or, if necessary, to protect our legal rights or to comply with a judicial proceeding, court order, or legal process.
Data Security
Through the use of encryption and secure server technologies, we take reasonable precautions to ensure the protection of your personal data. We do not use your images for any commercial purpose, and we store your images for a maximum of 7 days after completing your order.
Payment Information
We use 2Checkout payment gateway to receive payments for our services. We only send payment requests when an order is successfully completed. So there is no hassle or requirement like refund.
Delivery Policy:
We strive to deliver our services in a timely and efficient manner. We accept image files from our clients through our web server, FTP server, Dropbox, WeTransfer, and Google Drive. We request that our clients upload their images to any of the aforementioned channels and provide us with the necessary access or download links.
Upon receipt of the images, we will review and assess the requirements of the client and provide an estimated delivery time based on the scope of work. We will communicate the estimated delivery time to the client and ensure that it meets their expectations.
Once the work is completed, we will deliver the edited images to the client through the same channel used to submit the files. We will provide the final edited images in the required file formats and ensure that they are of high quality and meet the client’s specifications.
In the event of any delays or unforeseen circumstances that may impact the delivery of the service, we will promptly inform the client and work towards a satisfactory resolution.
Refund Policy:
We do not offer refunds for completed photo retouching services. We only send payment requests once an order is successfully completed, ensuring that our clients are satisfied with our work before any payment is made.
In the event of any issues or concerns with the completed work, we encourage our clients to contact us immediately so that we may address the matter and work towards a satisfactory resolution.
We take pride in delivering high-quality services and aim to exceed our clients’ expectations in every way possible. If for any reason you are not satisfied with our work, please contact us and we will do our best to make it right.
Thank you for choosing our company.
Changes to this Policy
We may update this privacy policy from time to time. We will notify you of any material changes to this policy by posting a notice on our website. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at [email protected].
